From first clicks to lifelong customers
Build an ecommerce system that converts and keeps buyers coming back
Is this you?
Your ecommerce business is on the map. Customers know your brand, sales are healthy, and growth is on track — but you see the potential for much more.
You see every interaction as an opportunity to increase loyalty or turn first-time buyers into lifelong customers — all while maximising cart value without sacrificing relationships.
You’ve likely tried the usual marketing platforms or default Shopify setups only to find they lack the precision and customisation to deliver the lasting impact you’re after.
We combine design and technology expertise to; ELEVATE YOUR BRAND with a creative direction and design that ensures that your messaging connects, converts, and stands out. BUILD ECOMMERCE PLATFORMS and MARKETING AUTOMATION that strengthen customer relationships, boost retention, and grow daily sales into long-term value.
Unlock your investment in HubSpot
Trusted by businesses that want maximum returns with zero friction
You invested cleverly when you chose HubSpot. A platform capable of market-beating performance—if you know how to unlock it.
HubSpot will increase your leads, maximise conversions, elevate your sales team, streamline operations and give your leaders data to power smart decisions.
To turn HubSpot’s features into profits, you must calibrate HubSpot to your business. This requires going beneath the surface — of HubSpot and your business.
We’re an award-winning agency accredited by HubSpot because we engineer HubSpot to fit our clients. This engineering means our clients enjoy all the clarity, control and confidence of the world’s best website platform and CRM.
Don’t settle for a generic setup that frustrates you because of the unrealised potential in HubSpot.
Experiences create sales
A great ecommerce system creates a customer experience that builds trust, satisfaction and loyalty. And that experience leads to sales.
We create these experiences for your customers by pushing Shopify, Klaviyo, and other tools to their highest levels of functionality and effectiveness. This means greater average cart sizes and customer lifetime value for you.
One engine
Whether you want to refine your store or launch email campaigns that resonate, our integrated approach means that you won’t waste time or resources on piecemeal solutions that solve part of the problem.
Instead, we work with our clients to build systems that work as a single engine — tailored and streamlined to convert from the first click to the final checkout.
We then work with our clients in the long-term to refine their ecommerce engines — and then refine them again. There are always gains to be made because products, customers, and platforms never sit still.
We like to move FAST because every day you wait is a MISSED OPPORTUNITY to streamline operations, engage customers more effectively, and drive GROWTH.
If what you’ve read here sounds like a partnership you’d like, we should now talk about how we can
Optimise your HubSpot implementation or
Onboard a new HubSpot implementation from the ground up.
Joined-up ecommerce services
Take the guesswork out of growth. We’ll help you attract the right leads, convert them into loyal customers and keep those customers coming back.
Build a brand that stands out and connects deeply with your audience, turning casual visitors into lifelong fans.
Forge a creative partnership. We’re with you for the long term — wherever you need us. We can direct and deliver your creative and develop your marketing calendar.
Create an online experience that’s as seamless as it is stunning — designed to captivate customers while driving your business goals.
Get ahead with cutting-edge, performance-driven Shopify solutions crafted by a team that lives and breathes ecommerce innovation.
Boost your visibility and conversions with marketing strategies that put your brand front and centre, wherever your audience is.
Shopify services
Our custom Shopify solutions cover everything from foundational setup to advanced integrations, creating an online store that is:
Stacked with the right tech
Easy for you to manage
Appealing for your customers to use
Integrated with loyalty programs, review platforms, and email marketing
Using your business’s data and insights, we craft a storefront that layers great design over seamless, intuitive user experiences.
By assessing your business goals and operational needs, we build a tech stack that maximises your ROI with smooth operations, customer loyalty, and time savings.
Klaviyo services
With Klaviyo, we develop data-driven email marketing automations and campaigns that engage your audience at every stage of your relationship. Visitors become buyers. Buyers become advocates.
Welcome series, abandoned cart recovery, post-purchase follow-ups, sale periods, Black Friday, Cyber Monday…
Our Klaviyo services build value in customers’ minds and maximise sales for you.
Additional platforms
In addition to Shopify and Klaviyo, we work with HubSpot, WordPress, Webflow, Okendo, Gorgias, Yotpo, and Squarespace.
We are experienced integrators connecting ecommerce systems to advertising platforms and inventory management systems. This includes custom integrations, not just what you can get off the shelf.
Where we make the biggest differences for our clients
Issues like high cart abandonment rates and disengaged email subscribers are common. You can close the leaks with technology — but only if you understand the business strategy, the customers, and the tools.
That’s why we take the time to combine our ability to understand a business (strategy, goals, and customers) with our knowledge of technology and design for high-impact consulting and execution.
Repeat buyers are gold — but generic platforms can leave potential repeat customers untapped.
With our expertise in bringing together the best tools on the market, we make sure you collect the right information and segment customers profitably by creating touchpoints personalised to the customer at every stage.
We make sure you know who is interacting with your business and why they are there. That way, we deliver exactly what they need to maximise their satisfaction and your sales.
Trying to manage customer insights across separate systems wastes time and creates blind spots in executing your strategy.
We solve this by listening very carefully. When we know exactly how you want your business to work, we can recommend and build a seamless tech stack connecting your storefront, marketing, and operations.
Effortless data flows mean every interaction is informed, every campaign is optimised, and every customer touchpoint works towards your sales goals.
Customers who slip away without buying or who don’t buy as much as they might are leaks in your business.
The leaks can be in abandoned carts, missed upselling opportunities, or elsewhere. This is why we carefully look over the whole pipe — from your marketing to your sales pages, your shopping cart, and your fulfilment.
The answer could be anything from a design tweak to adding a gift finder or creative bunding. Whatever the answers for you, they’ll be found by bringing together data, knowledge, and experience.
If we take you on as a client, we commit to working for constant growth in average order value (AOV) and customer lifetime value (CLV).
Manual work drains your team’s time, often without the results needed to justify all the effort.
We streamline workflows that match what you tell us about your business. You get powerful automations that do exactly what you need them to do, saving time, and driving results.
From Klaviyo campaigns that run themselves to a Shopify setup you can easily update, we approach everything so it works for you.
Your business will grow, so your system needs to flex. Default setups can rarely keep up with the demands of a scaling business.
Our Shopify and Klaviyo solutions are always built for flexibility and growth because we know you will grow. And as you grow, you’ll be able to launch new products, run promotions, and segment your customers without roadblocks.
Ecommerce is about so much more than technology, which is why we are not just a “technology” agency.
Custom Shopify pages for Good Side
We helped New York’s Good Side bring their products to market, working with them on their go-to-market strategy.Good Side’s Shopify store includes custom product pages that are more interactive and efficient.
WooCommerce migration for Allgoods
Allgoods wanted to migrate their operations from WooCommerce to Shopify for an easier-to-manage ecommerce operation, complementing its three physical stores.We handled everything from design to UX, building and integrating with third-party software, importing inventory, and ensuring SEO continuity.
Creative direction for Boody
You can hand your creative to us, or we can work with you to make your creative exceptional.For clients like the clothing brand Boody, we advise on creative direction, and we’re there for the photoshoot.
Tailored Klaviyo automations for Etikette Candles
The more information we can gather about your customers, the more personalised the service you can offer.For Etikette Candles, we advised them on email flows, wrote engaging emails, personalised content, ran A/B tests, ensured band alignment, and trained the team.
Words from Our Clients
Our secret weapon for brand consistency and growth. Working with T&H Digital has been an absolute game changer for us. They feel like an extension of our team, seamlessly filling the gaps in our expertise.From redesigning our website to managing our social media and creating a brand strategy, their professionalism has been unshakable at every step.What really sets them apart is their dedication to empowering us — they provided detailed documentation and training so we can confidently manage our digital tools. Their work continues to delight us, even a year on.T&H Digital is our secret weapon for brand consistency and growth.
“Tailored, attention to detail, responsive, professional” They exceeded my expectations! Hannah and Teddy take time to research and understand your vision to tailor their approach.I felt supported, and their in-depth knowledge made me trust them. Hannah has incredible attention to detail, takes great initiative with ideas and is flexible in suggesting solutions. Her video tutorials and demos had me at “hello”.The team was very responsive and professional throughout our communications. A rare digital gem duo that I absolutely recommend to anyone looking for guidance on their website.
View Our Case Studies
The difference is scale
A scaling ecommerce operation needs a long-term partner that understands the business, strategy, products, customers, and technology.
At T&H Digital, you work directly with our founders, not a revolving door of juniors who never seem to be entirely across your file (or how the world works).
Every step of your project is overseen by our experienced team, ensuring that everything we do supports your business objectives. Unlike large agencies that pass clients down the line, you’ll always be talking to a founder.
Transparent billing and progress tracking build trust, so we keep our pricing model straightforward and tied to ongoing value and strategic oversight.
Your project will start with active discovery (online or in person), not by measuring you to find the best-fitting template we have on file.
We note your goals and listen to your pain points to create custom Shopify and Klaviyo instances that align with your needs, scale with your business, and solve the issues you face.
We practise what we preach — running efficiently so we can serve the clients we choose with premium, high-impact, data-driven services — without the overhead that drives up fees.
A clear, client-centric process
Your ecommerce operation is central to your business, so you can’t afford ambiguity on any aspect of the operation. That’s why we have developed a clear, collaborative process that lets you see how each element is tailored to your needs and how it aligns with your goals.
You’ll speak to one of our founders because we don’t have a sales team. We have senior problem-solvers who will want to get straight to your business goals, challenges, and vision for the future.
We listen to identify what’s getting in your way and what’s most important to you. We can only be valuable to you once we’ve taken the time to understand where you are and where you’re going.
Once we’re in a partnership, we’ll develop a plan to deliver the first results for you.
You’ll be given the project phases and know
- What each phase will deliver,
- When it will be complete, and
- What comes next.
You’ll work directly with our leadership team.
It won’t be left to you to remember who deals with what or to speak to people you don’t know. You’ll have a single senior point of contact.
Partnership with us means weekly or biweekly calls (whatever suits you) and regular updates on our progress. You’ll have a real-time view of how each milestone is tracking.
If adjustments are needed, we’ll discuss them with you clearly and in advance so that you can make informed decisions confidently.
We like to be around for the long term to see our solutions working, optimise them further and be on standby for any fixes.
Long-term partnerships happen when you build ecommerce engines that work.
Your ecommerce engine is exactly that: yours. You should know how it works and how to drive it.
Our goal is a partnership, not a hostage situation. We’ll show you anything you want to know so you get maximum value from your investment, whether it’s tweaking a Klaviyo workflow, adding new Shopify features, or analysing data to make business decisions.
Let’s unlock all your ecommerce potential
The next step towards elevating your ecommerce engine is simple. Whether you’re looking to streamline operations, enhance customer loyalty, or unlock untapped revenue, we’re here to make it happen.
We don’t have salespeople or sales calls, so you’ll set up a call with Teddy or Hannah, the co-founders of the business, who will want to know where you are and where you want to go. And if we aren’t the right people to help you get there, there’s every chance we can make recommendations.
Talk to Teddy
Please call us, email us, or use this handy form, and let’s set up a time. We’re looking forward to learning about your business.