---
title: T&H DIGITAL | Ecommerce Services to Scale – Shopify & Klaviyo Experts
description: "From first clicks to lifelong customers: TH Digital helps you to build an ecommerce system that converts and keeps buyers coming back"
image: https://th-digital.au/hubfs/Featured%20Image%20Option%201-2.png
---

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 Our Integrations

---

[![](https://th-digital.au/hubfs/Tradiate@2x.png?width=100)ServiceM8](https://th-digital.au/servicem8?hsLang=en-au)

popular

Sync job data between ServiceM8 and HubSpot. No manual entry, no gaps.

[![](https://th-digital.au/hs-fs/hubfs/Calculations.svg?width=100)Calculations](https://th-digital.au/hubspot-calculations?hsLang=en-au)

Run custom pricing and quoting logic inside HubSpot.

[![](https://th-digital.au/hs-fs/hubfs/FergusSync_blue.svg?width=100)Fergus](https://th-digital.au/fergussync?hsLang=en-au)

new

Keep Fergus job data and your HubSpot CRM in sync.

[![](https://th-digital.au/hs-fs/hubfs/AroFlo.svg?width=100)AroFlo](https://th-digital.au/hubspot-aroflo-integration?hsLang=en-au)

Connect AroFlo field service data to your HubSpot pipeline.

[![](https://th-digital.au/hs-fs/hubfs/Saular.svg?width=100)OpenSolar](https://th-digital.au/hubspot-and-opensolar-integration?hsLang=en-au)

Connect proposal and project data directly to your HubSpot CRM.

[![](https://th-digital.au/hs-fs/hubfs/Enrol.svg?width=100)Enrol in Sequence](https://th-digital.au/hubspot-enrol-in-sequence?hsLang=en-au)

Trigger HubSpot sequence enrolment automatically based on job status.

[![](https://th-digital.au/hs-fs/hubfs/Address%20Finder.svg?width=100)Address Finder](https://th-digital.au/addressfinder?hsLang=en-au)

Validate and auto-populate address fields across HubSpot records.

[![](https://th-digital.au/hs-fs/hubfs/PyConnect_blue.svg?width=100)Pylon](https://th-digital.au/pylon?hsLang=en-au)

Connect your quoting software Pylon and HubSpot systems in real time.

---

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# From first clicks to lifelong customers

Build an ecommerce system that converts and keeps buyers coming back

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### Is this you?

Your ecommerce business is on the map. Customers know your brand, sales are healthy, and growth is on track — but you see the potential for much more.

You see every interaction as an opportunity to increase loyalty or turn first-time buyers into lifelong customers — all while maximising cart value without sacrificing relationships.

You’ve likely tried the usual marketing platforms or default Shopify setups only to find they lack the precision and customisation to deliver the lasting impact you’re after.

This is us

We combine design and technology expertise to; ELEVATE YOUR BRAND with a creative direction and design that ensures that your messaging connects, converts, and stands out. BUILD ECOMMERCE PLATFORMS and MARKETING AUTOMATION that strengthen customer relationships, boost retention, and grow daily sales into long-term value.

### Experiences create sales

A great ecommerce system creates a customer experience that builds trust, satisfaction and loyalty. And that experience leads to sales.

We create these experiences for your customers by pushing Shopify, Klaviyo, and other tools to their highest levels of functionality and effectiveness. This means greater average cart sizes and customer lifetime value for you.

### One engine

Whether you want to refine your store or launch email campaigns that resonate, our integrated approach means that you won’t waste time or resources on piecemeal solutions that solve part of the problem.

Instead, we work with our clients to build systems that work as a single engine — tailored and streamlined to convert from the first click to the final checkout.

We then work with our clients in the long-term to refine their ecommerce engines — and then refine them again. There are always gains to be made because products, customers, and platforms never sit still.

### Joined-up ecommerce services

 Strategy

Take the guesswork out of growth. We’ll help you attract the right leads, convert them into loyal customers and keep those customers coming back.

 Branding

Build a brand that stands out and connects deeply with your audience, turning casual visitors into lifelong fans.

 Creative direction and delivery

Forge a creative partnership. We’re with you for the long term — wherever you need us. We can direct and deliver your creative and develop your marketing calendar.

 UI/UX Design

Create an online experience that’s as seamless as it is stunning — designed to captivate customers while driving your business goals.

 Development

Get ahead with cutting-edge, performance-driven Shopify solutions crafted by a team that lives and breathes ecommerce innovation.

 Digital marketing

Boost your visibility and conversions with marketing strategies that put your brand front and centre, wherever your audience is.

### Shopify services

Our custom Shopify solutions cover everything from foundational setup to advanced integrations, creating an online store that is:

- Stacked with the right tech
- Easy for you to manage
- Appealing for your customers to use
- Integrated with loyalty programs, review platforms, and email marketing

Using your business’s data and insights, we craft a storefront that layers great design over seamless, intuitive user experiences.

By assessing your business goals and operational needs, we build a tech stack that maximises your ROI with smooth operations, customer loyalty, and time savings.

### Klaviyo services

With Klaviyo, we develop data-driven email marketing automations and campaigns that engage your audience at every stage of your relationship. Visitors become buyers. Buyers become advocates.

Welcome series, abandoned cart recovery, post-purchase follow-ups, sale periods, Black Friday, Cyber Monday…

Our Klaviyo services build value in customers’ minds and maximise sales for you.

### Additional platforms

In addition to Shopify and Klaviyo, we work with HubSpot, WordPress, Webflow, Okendo, Gorgias, Yotpo, and Squarespace.

Integrations

We are experienced integrators connecting ecommerce systems to advertising platforms and inventory management systems. This includes custom integrations, not just what you can get off the shelf.

### Where we make the biggest differences for our clients

Issues like high cart abandonment rates and disengaged email subscribers are common. You can close the leaks with technology — but only if you understand the business strategy, the customers, and the tools.That’s why we take the time to combine our ability to understand a business (strategy, goals, and customers) with our knowledge of technology and design for high-impact consulting and execution.

 1\. Low customer retention and limited repeat business

Repeat buyers are gold — but generic platforms can leave potential repeat customers untapped.

With our expertise in bringing together the best tools on the market, we make sure you collect the right information and segment customers profitably by creating touchpoints personalised to the customer at every stage.

We make sure you know who is interacting with your business and why they are there. That way, we deliver exactly what they need to maximise their satisfaction and your sales.

 2\. Fragmented data and disjointed systems

Trying to manage customer insights across separate systems wastes time and creates blind spots in executing your strategy.

We solve this by listening very carefully. When we know exactly how you want your business to work, we can recommend and build a seamless tech stack connecting your storefront, marketing, and operations.

Effortless data flows mean every interaction is informed, every campaign is optimised, and every customer touchpoint works towards your sales goals.

 3\. Reducing missed sales

Customers who slip away without buying or who don’t buy as much as they might are leaks in your business.

The leaks can be in abandoned carts, missed upselling opportunities, or elsewhere. This is why we carefully look over the whole pipe — from your marketing to your sales pages, your shopping cart, and your fulfilment.

The answer could be anything from a design tweak to adding a gift finder or creative bunding. Whatever the answers for you, they’ll be found by bringing together data, knowledge, and experience.

If we take you on as a client, we commit to working for constant growth in average order value (AOV) and customer lifetime value (CLV).

 4\. Ineffective, time-consuming marketing

Manual work drains your team’s time, often without the results needed to justify all the effort.

We streamline workflows that match what you tell us about your business. You get powerful automations that do exactly what *you* need them to do, saving time, and driving results.

From Klaviyo campaigns that run themselves to a Shopify setup you can easily update, we approach everything so it works for you.

 5\. Outdated, unscalable systems

Your business will grow, so your system needs to flex. Default setups can rarely keep up with the demands of a scaling business.

Our Shopify and Klaviyo solutions are always built for flexibility and growth because we know you will grow. And as you grow, you’ll be able to launch new products, run promotions, and segment your customers without roadblocks.

Client Examples

Case Studies

#### Etikette

Transforming a Beautiful Brand into a Seamless eCommerce Engine

[Read now](https://th-digital.au/case-studies/etikette-candles-website-design-and-build?hsLang=en-au)

#### Goodside

How a Vogue Creative Director Launched a Premium Silk Brand in Two Markets — and What Every First-Time Founder Should Know About It

[Read now](https://th-digital.au/digital-marketing-shopify?hsLang=en-au)

Ecommerce is about so much more than technology, which is why we are not just a “technology” agency.

[Get Started](https://th-digital.au/ecommerce-services#contact-ecom) Get your website today

## People say about us.

Testimonials

T&H Digital is a specialist HubSpot integrations agency built around one idea: the gap between your CRM and your operational tools is where revenue gets lost.

5 star reviews

- Our secret weapon for brand consistency and growth. Working with T&H Digital has been an absolute game changer for us. They feel like an extension of our team, seamlessly filling the gaps in our expertise.From redesigning our website to managing our social media and creating a brand strategy, their professionalism has been unshakable at every step.What really sets them apart is their dedication to empowering us — they provided detailed documentation and training so we can confidently manage our digital tools. Their work continues to delight us, even a year on.T&H Digital is our secret weapon for brand consistency and growth.
  
  ###### Georgia Walker
  
  Director of Sales & Partnerships, Etikette Candles
- “Tailored, attention to detail, responsive, professional” They exceeded my expectations! Hannah and Teddy take time to research and understand your vision to tailor their approach.I felt supported, and their in-depth knowledge made me trust them. Hannah has incredible attention to detail, takes great initiative with ideas and is flexible in suggesting solutions. Her video tutorials and demos had me at “hello”.The team was very responsive and professional throughout our communications. A rare digital gem duo that I absolutely recommend to anyone looking for guidance on their website.
  
  ###### Alexa Papavasileiou
  
  Business Owner
- “Tailored, attention to detail, responsive, professional” They exceeded my expectations! Hannah and Teddy take time to research and understand your vision to tailor their approach.I felt supported, and their in-depth knowledge made me trust them. Hannah has incredible attention to detail, takes great initiative with ideas and is flexible in suggesting solutions. Her video tutorials and demos had me at “hello”.The team was very responsive and professional throughout our communications. A rare digital gem duo that I absolutely recommend to anyone looking for guidance on their website.
  
  ###### Alexa Papavasileiou
  
  Business Owner
- Our secret weapon for brand consistency and growth. Working with T&H Digital has been an absolute game changer for us. They feel like an extension of our team, seamlessly filling the gaps in our expertise.From redesigning our website to managing our social media and creating a brand strategy, their professionalism has been unshakable at every step.What really sets them apart is their dedication to empowering us — they provided detailed documentation and training so we can confidently manage our digital tools. Their work continues to delight us, even a year on.T&H Digital is our secret weapon for brand consistency and growth.
  
  ###### Georgia Walker
  
  Director of Sales & Partnerships, Etikette Candles

### Your platforms, connected

In addition to Shopify and Klaviyo, we work with HubSpot, WordPress, Webflow, Okendo, Gorgias, Yotpo, and Squarespace.

### A clear, client-centric process

Your ecommerce operation is central to your business, so you can’t afford ambiguity on any aspect of the operation. That’s why we have developed a clear, collaborative process that lets you see how each element is tailored to your needs and how it aligns with your goals.

 Direct access to experts

At T&H Digital, you work directly with our founders, not a revolving door of juniors who never seem to be entirely across your file (or how the world works).

Every step of your project is overseen by our experienced team, ensuring that everything we do supports *your* business objectives. Unlike large agencies that pass clients down the line, you’ll always be talking to a founder.

 Transparent pricing & honest billing

Transparent billing and progress tracking build trust, so we keep our pricing model straightforward and tied to ongoing value and strategic oversight.

 Tailored solutions

Your project will start with active discovery (online or in person), not by measuring you to find the best-fitting template we have on file.

We note your goals and listen to your pain points to create custom Shopify and Klaviyo instances that align with your needs, scale with your business, and solve the issues you face.

 Value without compromise on quality

We practise what we preach — running efficiently so we can serve the clients we choose with premium, high-impact, data-driven services — without the overhead that drives up fees.

### The difference is scale

A scaling ecommerce operation needs a long-term partner that understands the business, strategy, products, customers, and technology.

 1\. Discovery call: getting to know your business

You’ll speak to one of our founders because we don’t have a sales team. We have senior problem-solvers who will want to get straight to your business goals, challenges, and vision for the future.

We listen to identify what’s getting in your way and what’s most important to you. We can only be valuable to you once we’ve taken the time to understand where you are and where you’re going.

 2\. Developing a roadmap

Once we’re in a partnership, we’ll develop a plan to deliver the first results for you.

You’ll be given the project phases and know

- What each phase will deliver,
- When it will be complete, and
- What comes next.

 3\. Senior point of contact

You’ll work directly with our leadership team.

It won’t be left to you to remember who deals with what or to speak to people you don’t know. You’ll have a single senior point of contact.

 4\. Progress updates and adjustments

Partnership with us means weekly or biweekly calls (whatever suits you) and regular updates on our progress. You’ll have a real-time view of how each milestone is tracking.

If adjustments are needed, we’ll discuss them with you clearly and in advance so that you can make informed decisions confidently.

 Ongoing support and optimisation

We like to be around for the long term to see our solutions working, optimise them further and be on standby for any fixes.

Long-term partnerships happen when you build ecommerce engines that work.

 Training

Your ecommerce engine is exactly that: *yours*. You should know how it works and how to drive it.

Our goal is a partnership, not a hostage situation. We’ll show you anything you want to know so you get maximum value from your investment, whether it’s tweaking a Klaviyo workflow, adding new Shopify features, or analysing data to make business decisions.

### Let’s unlock all your ecommerce potential

In addition to Shopify and Klaviyo, we work with HubSpot, WordPress, Webflow, Okendo, Gorgias, Yotpo, and Squarespace.

About

We don’t have salespeople or sales calls, so you’ll set up a call with Teddy or Hannah, the co-founders of the business, who will want to know where you are and where you want to go. And if we aren’t the right people to help you get there, there’s every chance we can make recommendations.

### Talk to Teddy

Please use this handy form, and let’s set up a time. We’re looking forward to learning about your business.

### We connect the systems that connect your business

[Connect with Hannah & Teddy](https://th-digital.au/contact-us?hsLang=en-au) No pitch deck. No sales team.   
You speak directly with Teddy.

###### Services

[Tradiate](https://th-digital.au/tradiate?hsLang=en-au)

[Integrations](https://th-digital.au/hubspot-api-integrations?hsLang=en-au)

[HubSpot Services](https://th-digital.au/hubspot-experts?hsLang=en-au)

[Help Center](https://th-digital.au/help?hsLang=en-au)

[Support](https://th-digital.au/customer-support?hsLang=en-au)

[Customer Portal](https://dashboard.thdigital.au/login)

[Our Work](https://th-digital.au/our-work?hsLang=en-au)

###### Company

[About](https://th-digital.au/company?hsLang=en-au)

[Partner With Us](https://th-digital.au/partner?hsLang=en-au)

[Resources](https://th-digital.au/resources?hsLang=en-au)

[Contact](https://th-digital.au/contact-us?hsLang=en-au)

###### CONNECT

[LinkedIn](https://www.linkedin.com/company/t-h-digital)

---

###### Custom Integration Accredited  ·  HubSpot Platinum Partner ·  2023 Impact Award \[Technical Expertise\]

© 2026 T&H Digital Pty Ltd · Sydney, Australia

[Privacy Policy  ·  Terms](https://th-digital.au/terms-and-privacy?hsLang=en-au) 

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    }, {
      "@type" : "Offer",
      "itemOffered" : {
        "@type" : "Service",
        "description" : "Integrations with the tools your store relies on (reviews, support, loyalty, analytics and more).",
        "name" : "App & platform integrations"
      }
    }, {
      "@type" : "Offer",
      "itemOffered" : {
        "@type" : "Service",
        "description" : "Continuous improvements, reporting and iterative optimisation as your store grows.",
        "name" : "Ongoing optimisation & support"
      }
    } ],
    "name" : "eCommerce service areas"
  },
  "name" : "eCommerce services",
  "provider" : {
    "@id" : "https://th-digital.au/#organization"
  },
  "serviceType" : [ "eCommerce strategy", "Shopify website design & development", "Conversion rate optimisation (CRO)", "eCommerce integrations", "Lifecycle email marketing", "Customer experience (CX) optimisation" ]
}
```