HubSpot ServiceM8 Integration Documentation

The HubSpot-ServiceM8 integration is currently a one-way integration from ServiceM8 into HubSpot.

To enable a two-way synchronisation, please get in touch with us.

This integration sends the following from ServiceM8 to HubSpot:

• Contacts
  Contacts created in ServiceM8 are automatically created in HubSpot. If you update a contact in ServiceM8, it will be updated in HubSpot.
• Jobs
  Similarly to Contacts, Jobs are sent from ServiceM8 to HubSpot.

Job updates are sent from ServiceM8 to HubSpot every 10 minutes.

These job updates appear in a contact's timeline with details about the job such as:

• Title
• Date
• Description
• Status
• Address

These job updates can be used as workflow triggers! As an example, you can trigger automated emails to your customer when a job has been created or completed. You can also let your own team know about any job updates.

When you install the app, an account will be created for you at https://dashboard.thdigital.au/

To login the first time, please click on Forgot Password. You will then receive an email to set your password and access the dashboard.

From there, you can manage your subscription (cancelling, changing plans) discover our other apps, or raise support requests.

To uninstall the app, please head to 'Connected Apps' in your HubSpot account's settings. 

Select Tradiate and click on Uninstall.

Then, please head to the TH Digital Dashboard to cancel your subscription.

When you cancel your subscription, the synchronisation between ServiceM8 and HubSpot will stop instantly.