Klaviyo Experts

Tap into Klaviyo's potential with our expert strategies, design, and setup for your email marketing and automation.

Our Klaviyo Services

What We Do

01. Analysis & Strategy

We leverage our 20+ years of experience in digital marketing & design to define a strategy for your business that can be implemented in Klaviyo.

02. Design

We design engaging and beautiful email templates to help you achieve your email marketing goals.

03. Implementation

We implement email marketing, and automated flows in Klaviyo so you don’t have to. We ensure your Klaviyo account is perfectly connected to your website (eg. Shopify), run tests and launch campaigns for you.


We Build Campaigns
That Deliver Results

We Build Campaigns
That Deliver Results

And we do that in a very cost-effective way.

Our Services in Detail


Klaviyo Audit

Unlock the hidden potential of your Klaviyo account with our detailed audit services. If you're already using Klaviyo but think you could be getting more from it, let us take a close look at your data, lists, segments, flows, emails, and templates. We'll spot chances for better performance and efficiency, examining each part carefully. You'll get a clear report with insights and practical suggestions to boost your email marketing efforts. Make sure every part of your Klaviyo use is fine-tuned and lined up with your unique business goals. With our Klaviyo Audit, enjoy a smooth path to better results, building stronger ties with your audience and pushing your business to new levels of success.

Complete Klaviyo Configuration

Embark on your Klaviyo journey with confidence as we guide you through each step of the setup process. If you're new to Klaviyo, let us lay the solid foundation you need for long-term email marketing success. Our comprehensive setup process includes a tailored strategy, bespoke design, precise implementation, extensive A/B testing, and detailed reporting. We work closely with you to understand your unique needs and objectives, ensuring your Klaviyo setup is perfectly aligned with your business goals. Experience a hassle-free setup and position your email marketing for optimal impact, engaging your audience effectively from the outset. With us, set the stage for robust growth and strong customer relationships through Klaviyo.

Campaign strategy / execution

Unlock the full potential of Klaviyo's advanced email marketing and automation tools to transform your brand's digital presence. With our specialised approach, you'll benefit from highly personalised and segmented email campaigns that truly resonate with your audience. Experience the efficiency of automated email flows, the insights from detailed campaign analytics, and the impact of precision-targeted strategies. We make every email count, turning simple messages into powerful touchpoints that foster enduring customer relationships and drive your business forward. Embrace a future where your email marketing doesn't just communicate, it connects and converts.

Content development

We combine creativity with strategic insight, leveraging the latest trends and analytics to ensure your message not only reaches but also impacts your desired audience. Partner with us for content that tells your story, engages your audience, and drives your brand forward. Our approach is tailored to your unique brand voice and business goals, ensuring that every piece of content not only captivates but also converts.

Klaviyo Email Template Design and Development

Delight your audience with our exceptional Email Template Design and Development service. Under the skilled guidance of our Creative Director and Co-Founder, Hannah, bring vibrancy to your email marketing. With over ten years of extensive experience and work with a range of brands, Hannah's expertise ensures excellence in every email template we craft. Our tailored approach guarantees that your brand’s unique flair is prominently reflected in every email, grabbing attention and encouraging action. Navigate the world of email marketing with the confidence of having visually appealing and strategically designed templates, guiding your audience towards engaging interactions and loyal support. Rely on Hannah's seasoned insight to enhance your email marketing, boosting your brand to new levels of connection and success.

Automated Klaviyo Flows Strategy and Implementation

Streamline your customer's journey! We construct flows tailored to any business, ranging from straightforward welcome and abandoned cart flows to intricate customer relationship flows. Our collaborative approach involves working hand in hand with our clients, formulating a robust strategy to deploy the essential flows for amplifying sales, brand awareness, and customer satisfaction. Rest assured, every flow is meticulously designed and implemented to align with your specific business goals, ensuring seamless interaction and enhanced engagement with your audience. Embark on a path of consistent growth and heightened customer contentment by integrating expertly crafted automated flows into your marketing strategy.

Klaviyo Training and Support

Empower your team with our dedicated Training and Support. Navigate the complexities of Klaviyo with ease as we provide tailored guidance and continual assistance, ensuring you confidently utilise every feature to its fullest potential. We’re committed to enhancing your team’s expertise, enabling them to lead successful and efficient email marketing campaigns with Klaviyo.

A/B Testing and Analytics

Optimise your email marketing strategies with our comprehensive A/B Testing and Analytics service. We assist you in conducting robust A/B tests, offering clear insights into what truly resonates with your audience. This valuable data informs your future marketing efforts, ensuring they are finely tuned and more impactful, leading to enhanced engagement and higher conversion rates. Trust in our meticulous approach to bring clarity and precision to your email marketing analytics.

Complete freedom to dream up your ideal website.

We believe in sharing our expertise.

Complete freedom to dream up your ideal website.

We believe in sharing our expertise.

Top Tips from Our Creative Director on Mastering Klaviyo

Here at T&H Digital, we are passionate about helping you master it with Klaviyo.

Top Tips from Our Creative Director on Mastering Klaviyo

"Success in email marketing is not about sending mass emails and hoping for the best. It’s about delivering the right message to the right person at the right time. It's both an art and a science."



Understand Your Customer’s Journey

Mapping out and understanding your customer’s journey helps in sending the right messages at the right time, enhancing the customer experience and brand perception.

Pro Tip: Send a series of onboarding emails to your new subscribers, smoothly introducing them to your brand and products.


Master Audience Segmentation

Segmenting your audience allows you to send targeted and relevant messages to each group, enhancing the effectiveness of your email campaigns by keeping customers engaged and looking forward to your emails.

Pro Tip: Segment customers who have made a purchase in the last 30 days and send them a heartfelt thank you email with a special discount on their next purchase.


Embrace Personalisation

Personalisation is key to making your customers feel valued and understood, contributing to increased customer loyalty and conversion rates.

Pro Tip: Leverage customer data to address emails personally and suggest products based on past purchases or browsing history.


Leverage the Power of Automated Flows

Automated flows save time and ensure timely and relevant communication with your audience.

Pro Tip: Implement automated flows to send a timely cart abandonment email with a special discount, encouraging completion of the purchase.


Prioritise Content Relevance

Have you heard that content is king? Ensure your email content is relevant and interesting to keep subscribers engaged and looking forward to your emails.

Pro Tip: Take advantage of local or national holidays to send themed content or special holiday promotions.


Focus on Stellar Email Design

A visually appealing and clear email design ensures that your message is both compelling and understandable, encouraging customer engagement.

Pro Tip: Craft emails with clear headings, attractive images, and distinct call-to-action buttons to enhance customer interaction.


Optimise for Mobile Viewing

With the increasing use of mobile devices, ensure your emails are mobile-friendly for a seamless and engaging reading experience on any device.

Did you know: Over 61.9% of emails are opened on mobile devices.


Commit to Testing and Previewing

Testing and previewing emails ensure that your emails look perfect on all devices and platforms, providing a consistent and enjoyable experience for your recipients.

Did you know: Emails that display incorrectly on mobile may be deleted within three seconds.


Don’t Ignore Analytics and Metrics

Analytics help in understanding the performance of your email campaigns, allowing for adjustments and improvements for better engagement and conversions.

Pro Tip: Regularly assess click-through rates and other key metrics to refine email content and design.

Our Klaviyo Process

Initial Brief

We take the time to discuss with you to understand your goals and current situation. This helps us build a comprehensive Scope of Work that highlights everything we will be working on.


We analyse your website, business and products to build the best possible strategy. We come up with creative ideas to leverage what Klaviyo has to offer.

Flows Setup

We create automated flows for you that align with your business goals. If you have an e-commerce website, you probably already have an abandoned cart flow, but we help you and build more flows that generate additional revenue.


We integrate your Klaviyo account with your other marketing stack: Shopify, WooCommerce, Magento etc.

Milestones & Delivery

We define and agree on milestones and deliveries to ensure you know what to expect and when. At each delivery, we send you a list of questions and updates on the schedule and remaining items.

Elevate Your Email Marketing

10 Must-Have Automated Flows

In the world of email marketing, automation is more than just a buzzword. It’s a powerful tool that enables you to send timely, relevant, and personalised messages to your audience, boosting engagement, enhancing customer experience, and driving significant revenue for your business. At TH Digital, we specialise in strategising, crafting and implementing effective automated email flows, ensuring your messages reach the right people at the right time, every time. Explore our comprehensive list of must-have and advanced automated flows that can take your email marketing to new heights.

Welcome Series

Abandoned Cart

Post-Purchase Follow-Up

Product Replenishment/Reorder Reminders

Customer Feedback Request

Birthday or Anniversary Emails

Segment-Specific Email Flows

Win-Back or Re-Engagement Series

Cross-Sell or Up-Sell Flows

Promotional or Sale Notification Emails

Customer Loyalty Program Emails

Back in Stock Alerts

See Our Case Studies


Elevating Etikette's Email Game

T&H Digital boosts Etikette Candles' sales and engagement with tailored Klaviyo email strategies.

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Digital marketing and content creation

Boody needed new digital marketing and email automation flows to support them in their next phase of growth

Klaviyo Expert Sydney

Creating performing emails

Streamlining and creating new flows for this online business

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Klaviyo design & strategy

Helping a solar company with setting up Klaviyo and designing email templates


Tailored to Your Unique Business Needs

Every business is unique, and so should be your email marketing strategies. At TH Digital, we tailor each automated flow to align with your specific business goals and audience, ensuring maximal impact and engagement.

Ready to craft a bespoke email marketing journey?

Connect with TH Digital today!