How does the ServiceM8 + HubSpot integration work?
Understand what data syncs between ServiceM8 and HubSpot — and how often.
Quick Start Summary
Tradiate syncs your ServiceM8 contacts, jobs, and job updates into HubSpot automatically. This keeps your CRM up to date without manual data entry.
How It Works
- The integration is one-way from ServiceM8 → HubSpot by default.
- Contacts and Jobs created in ServiceM8 are automatically created or updated in HubSpot.
- Job updates are sent from ServiceM8 every 10 minutes and appear in the contact’s timeline.
- Each timeline entry includes:
- Job title
- Date
- Description
- Status
- Address
💡 Tip: Use these job updates as workflow triggers to automate customer communication or team alerts.
Data Scope
| Data Type | Direction | Frequency | Appears In |
|---|---|---|---|
| Contacts | ServiceM8 <→ HubSpot | Real time | Contacts |
| Jobs | ServiceM8 → HubSpot | Every 10 min | Deals |
| Job Updates | ServiceM8 → HubSpot | Every 10 min | Timeline |
Two-Way Sync
If you need HubSpot → ServiceM8 updates (e.g., pushing quotes or deal stage changes), contact us to enable a custom version.